Reporting Technology Problems

Help

To help improve the tracking and response to technology requests, we use an application called Spiceworks. This free application is used by hundreds of schools. Once you log on to the application, you can enter your request which is emailed to the Technology Team. Your request will be assigned to a technician and you will be notified regarding the status of your request from receipt through completion.

All requests need to be entered into Trouble Trakker in order for a technician to work on the problem.  If you are not able to access the Trouble Trakker, from a computer in the classroom, either contact the Teacher Tech Helper in your school or call the Tech Department on 526-3060 so that a technician can address your problem.

Trouble Trakker Access

You can access Trouble Trakker from your desktop. Clicking on the icon will take you directly to the Trouble Trakker log on screen. Students do not have access to Trouble Trakker. You can also access Trouble Trakker by clicking on this link: http://helpdesk/portal

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